Q: How much time should I reserve?

A: Suggested reservation time is between 7-10 hours; 4-5 for your wedding reception, 2-3 for set-up and 1-2 for tear-down.

 

Q: How many people can the space hold?

A: It depends on a few things, including how your food will be served and whether you want room for dancing. Here are a few recommended maximums:

• 52 seated guests with a plated/family-style meal and larger dance area

• 42 seated guests with a buffet-style meal and small dance area

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Q: Are there any restrictions for decorating?

A: The venue doesn’t allow glitter or open flames (LED candles are a great alternative). While balloons are allowed, any “loose” helium-filled balloons that end up in the ceiling rafters will result in an additional cleaning fee. 

 

Q: How should we serve the food and beverages?

A: Plated/family-style meals served tableside work best in the space, especially if you’re maxing out at 52 guests. Buffets can work too, but you’ll need to think about having enough room for people to move around comfortably; 52 guests would be a comfortable size for a buffet-style meal.

 

Q: Do I have to hire a caterer?

A: No, you can bring your own food and alcohol or hire a caterer of your choosing. Please keep in mind that the venue only allows chafing dishes and crockpots but it does not offer a water source. If you're hiring a caterer it’s best to work with a caterer that can offer food items that can travel and store well until service time. 

 

Q: Does the venue have staff to help me set-up and tear-down?

A: No, however H.E.R.O. Event Services is happy to help! Or you can hire your own vendors to assist you with this.
 

Q: Can I leave my items there at the end of the night and pick them up the next day? Or can I drop them off sometime before my reservation time?

A: No, however this is another component of your event that H.E.R.O. can help with! You can also hire other vendors to help you with setup or you can book the night before, please contact us for details.

 

Q: Can I set-up any items outside of the Community Shared Space? 

A: All décor needs to stay within the venue and not allowed  in the walkways, etc.

 

Q: Will I be able to play a slideshow and music during my event?

A: Yes! The venue comes with a bluetooth speaker for music as well as screen-mirroring capabilities with the projection screen and all three smart TVs. DJs and Live Bands are allowed after 6pm. 

 

Q: Will I need to rent tables and chairs?

A: The venue offers tables, chairs and other great amenities but you might need to rent a few additional items depending on a few different things, including the number of guests, how your food and beverage will be served and the décor you envision.